Shipping policy

We ship to most EU countries from trusted third-party warehouses.

Processing time
Orders are carefully packed and usually ship within 2–3 business days.

Delivery time
Estimated 10–14 business days within the EU, counted from the day your order is dispatched.
A tracking link will be sent to you as soon as your parcel is on its way.

Free & tracked shipping
Shipping is always free. Every order is sent with full tracking so you can follow your parcel at any time.

If your order hasn’t arrived within 14 days after dispatch, please contact info@velyxo.com with your order number.